How to Make Customer Service Successful - Seminar

This three hour offering will provide you with a "customer focused" method of dealing with your irate, satisfied, complacent, or aggressive patrons.  If you run a business that deals with the general public, then you wan to attend this seminar to learn how to provide "signature customer service".

You will walk away with practical methods on how to:

• Access customer satisfaction
• Meet customer expectations
• Deliver service to an irate, complacent, aggressive, or satisfied customer

For more information, contact the University of Missouri Extension Small Business Technology & Development Center at (573) 243-3581 or email profferrd@missouri.edu.

Seminar to be held at the Ste. Genevieve County University of MO Extension Center, located at 225 Market Street, Ste. Genevieve, MO.

Cost is $30 per person for early registration or $40 per person after April 25th.  Seminar material fees are included in your registration fee.

Seating is limited!  Reserve your's today!

Sponsored by:

• University of Missouri Extension
• U.S. Small Business Administration
• Missouri Small Business & Technology Development Centers

Equal Opportunity / ADA Institution

SBTDC's are a program supported by the U.S. Small Business Administration and extended to the public on a non-discriminatory basis.  SBA cannot endorse any products, opinions or services of any external parties or activities.  Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.  Contact Richard Proffer, 684 W. Jackson Trail, Jackson, MO 63755 or call (573) 243-3581.